Anyone who works in a call center, this is your place to vent. Have at it!

It be 40 year old mfers in their taking the job so seriously but middle schoolers could probably do it well

I did but I left because I don't like talking to people

you may be onto something

one of my best friends worked at one for a gap year. think it was a valuable experience for him

couldn’t do it

i hate customers and people b****ing about s*** that isn’t my fault.

worked in store customer service at a retail company in my early 20s and when customers would b**** at me I’d give them attitude and the worst “service”

people who came to me nice got everything they needed though

anyway, i’m just glad i don’t work with customers anymore. i’m not ever going back

sounds miserable just talking to confused and angry people all day

Man I read this as Cali Carter thread

part of my job involves overseeing a call team from a***ytics/operations point of view. so I aint here to vent, but I know a lot about it....

name of the game = reduce call center staff and push people into online webforms.

i worked in a call center for about a year it was so trash having to deal with karens and johns b****ing at you all day

starting a tier 2 admin role next week (i support IT internally for a very well known car insurance company)

talked to a recruiter who literally admitted i was being lowballed on my contract, and he said they recently onboarded 200 people and had 700 tickets over the past weekend

i'm f***ed guys

700 tickets

Goodluck brother and godspeed

f***ing trash but they're easy jobs that pay 2-3$ above minimum wage (at least here in Canada)

first time I was working for ADT Security services as a Tech Support/Customer Support (they decided to merge both positions to save money, f***ing goofs), lasted for about a year but the compagny was going to s*** so I was dealing with unhappy customers all day lmao f*** that. Try troubleshooting an alarm system over the phone with customers that don't even use cellphones ... oh and don't get me started about all the s*** I got for techs. that would never show up ... worked my year there, took my 10 days of paid vacation, and dipped

second time I was working as a 411/911 dispatcher for a bunch of american cellular services (AT&T, Verizon, Spectrum, Windstream, CenturyLink, etc.) which was even worst cause I literally dealt with mostly 65+ years old who are either inherently racist, have dementia and/or are straight up disrespectful. Not gonna lie, I didn't leave this job gracefully. Although I gave in my 2 weeks I just started telling people off over the phone one particular elderly customer was calling me racial slurs (mexican to be specific) so I told him he's upset cause mexicans be f***ing his wife, boyyy was he upset

one thing that second job showed me is that y'all Americans really be openly racist like that, I done heard 10+ customers a day making racist remarks towards mexicans and blacks

Hello y'all, @Danny just sent me this thread

Been working for a month. Anyone working Inbound?

Never let not one customer talk to me disrespectfully and not bite back at em