When you try to be mysterious but end up coming ed

“ Let me start by saying how much I love and respect Frank Ocean, as most of us do. I also want to express my strong hope that Frank Ocean has nothing to do with these infringements and that he and his team are busy drafting a response and solution. With that being said, intentionally or not, Blonded.co is breaking multiple federal laws at your expense and taking advantage of your rights that are protected by the Federal Trade Commission.

I'll begin with the original purchase. Blonded.co must have reasonable basis for quoting the original shipment date. This basically means they need proof that they could execute the vinyl orders in "8-12 weeks" such as that they hold sufficient inventory on hand or adequate sources of supply to meet the anticipated demand for the product. Obviously, they did not. It is clear that they sold product they did not have on hand or an adequate source of supply. However, understandable if it was something out of their control, such as a vinyl pressing factory shut down, in which case they would just need to take the following action...
When the seller learns that they cannot ship on time, they must decide whether they will ever be able to ship the order. If they decide that they cannot, they must promptly cancel the order and make a full refund. If they decide they can ship the order later, they must seek the customer’s consent to the delay. Seller may use whatever means they wish to do this -- such as the telephone, fax, mail, or email -- as long as they notify the customer of the delay reasonably quickly. The customer must have sufficient advance notification to make a meaningful decision to consent to the delay or cancel the order. If businesses fail to ship or give delay notifications by their internal deadlines, they automatically cancel the orders and make refunds.
In any event, no notification to the customer can take longer than the time you originally promised or, if no time was promised, 30 days. If the seller cannot ship the order or provide the notice within this time, the seller must cancel the order and make a prompt refund.
This brings me to the third infraction. The FTC states that the seller must seek your customer’s consent to delay, and that the first delay notice you provide to the customer (the "delay option" notice) must include:
a definite revised shipment date or, if unknown, a statement that you are unable to provide a revised shipment date;
a statement that, if the customer chooses not to wait, the customer can cancel the order and obtain a full and prompt refund; and
some means for the customer to choose to cancel at your expense (e.g., by providing a postage prepaid reply card, toll-free telephone number, or website).
the following information when you cannot provide a revised shipping date:
the reason for the delay, and
a statement that, if the customer agrees to the indefinite delay, the customer may cancel the order any time until you ship the merchandise.
A couple thing you should take from this. They legally must provide a reason for the delay. You are legally entitled to a complete refund. Blonded.co is illegally taking advantage of our consumer rights... at least for US purchases.

Blonded.co support team got back to me today, FINALLY, basically saying that the customer support employee is just a humble fan, like myself, and has no information at all. Having a customer support team with no information, that can do nothing, is unethical at the least, but I am sure have infractions to some other FTC law of their own.

My reason for posting is to keep you informed. I love you, Frank... but what is going on, man? At the very least, make an Instagram post letting us know that this was an unintentional hiccup and that you and your team are working hard to get us our products. People around the world, Frank Ocean Fans, have spent hundreds, even thousands, of dollars on these products and are owed information and respect.

Sources:

ftc.gov
ftc.gov/tips-advice/business-center/guidance/business-guide-ftcs-mail-internet-or-telephone-order
ftc.gov/tips-advice/business-center/guidance/advertising-marketing-internet-rules-road

Edit: I’m sorry Frank.“

reddit.com/r/FrankOcean/comments/fa4e0c/blondedcos_multiple_federal_trade_commission/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

Lmfaooooo frank stans are pissed fr 😭😭😭😭😭😭😭😭😭

Glad he’s finally getting called out for his bullshit

I feel very sorry for Frank stans

Anyone who wants to sell stuff on the internet should have decent customer service. Also stop making false claims about delivery dates

Lames fr

Frank and Kanye violating the FTC Flight team and their fans while Drizzy fans get our merch swiftly from DHGATE

Finally

yes yes let us bankrupt the man that is how we will get the album very good

OVO merch also has like negative value

got a pack, came from DHL

As the years go on, I’m learning that Frank is just a piece of s*** to everyone, especially his fans

My Raptors OVO city jerseys say otherwise

#cancelled

Bout to do this to Ye with the JIK vinyl

s*** artist also

Y’all just paying for Franks meth

Little
Demon
on my
shoulder
told me
not to
ship the
Vinyls

If we sue frank he'll just delay the album again :(

I’d sue just for having to listen to those boring singles again

Look what niggas choosing to be passionate about lmao

Howling