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  • apparently this is a thing. just started happening to me today. videos work fine if im not signed in but most just give an error if I sign in

    anyone know a solution

  • anyone?

  • Cody

    anyone?

    You tried clear the cache? mobile & desktop both applicable

  • wheatley

    You tried clear the cache? mobile & desktop both applicable

    cleared everything
    works fine on my phone
    if I sign out on desktop or copy paste into private mode window it works fine
    some videos work like maybe 20% but everything else just shows an error

  • Cody

    cleared everything
    works fine on my phone
    if I sign out on desktop or copy paste into private mode window it works fine
    some videos work like maybe 20% but everything else just shows an error

    what computer, os and browser you are using?

  • Triplesss

    what computer, os and browser you are using?

    mbp on safari

  • Cody

    mbp on safari

    are you using any applications, extensions, or private browsing on safari?

  • Triplesss

    are you using any applications, extensions, or private browsing on safari?

    turned adblock off and on and that seems like it might've worked
    thanks

    edit: already stopped working

  • Cody

    turned adblock off and on and that seems like it might've worked
    thanks

    edit: already stopped working

    try flushing your dns cache:

    Step 1: Open the Terminal
    Navigate to Applications -> Utilities -> Terminal
    Step 2: Flush DNS - Type the following command and hit enter:

    • Mac OS X Yosemite and later
      sudo killall -HUP mDNSResponder
    • Mac OS X Yosemite v10.10 through v10.10.3
      sudo discoveryutil mdnsflushcache
    • Mac OS X Mavericks, Mountain Lion and Lion
      sudo killall -HUP mDNSResponder
    • Mac OS X Snow Leopard
      sudo dscacheutil -flushcache
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